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So,

In this blog, I have been known to bash telecom quite a bit.

And it seems that they have changed. Over the last two days, I have been having some problems with the DSL at my house, so I rang the helpdesk.  They were really helpful and they ended up tweaking my power profile so that my DSL is faster (yay!!) (the helpdesk operator was Neil / Simon [I think]).

I am really impressed Telecom, keep it up and I may stick with you in the future.

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